Return Policy

These are custom, made to order products. All sales are final.

You can always contact us for any questions at info@jackievontobel.com

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Returns 

We cannot accept returns on made to order items (Paintings, Wall Art, Pillows) or gift cards.

Exchanges

We cannot provide exchanges on made to order items (Paintings, Wall Art, Pillows) or gift cards.

Refunds

We cannot provide refunds on made to order items (Paintings, Wall Art, Pillows) or gift cards.